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New product liability legislation, enhanced competition, and economizing on expenditures have lent increased importance to technical considerations of reliability and maintainability in product design. A product’s reliability and maintainability (R&M) are quality characteristics to which customers attach great importance when forming a mental image of the product’s overall quality. It is especially important to understand that these are precisely the characteristics whose design flaws cannot be fixed during manufacturing or operation. In fact we might say that in product design the basic decisions are made which will set the product’s quality maximum and cost minimum.

A company that has a good control of the R&M performance of its products has a considerable competitive advantage both in the case of consumer products and when negotiating about availability contracts for large industrial systems.

[Competitive Reliability 1996 – 2000, Final Report, Finnish National Technology Acency. Link to Final Report].

The RAM Products offers probabilistic based design methodology for the development of R&M of various types of products and systems. Around these methods, versatile R&M and stock specific solution has been developed.