Product Reliability and Availability in Field Data

Nevavuori L, Service Development, KONE Corporation

Proceedings of the 3rd World Congress on Engineering Asset Management and Intelligent Maintenance Systems (WCEAM-IMS)
27-30 October, 2008

“Demands for the dependability have risen in the elevator industry during the recent years. The aim of the paper is to introduce a case study that was performed by KONE’s reliability and maintenance departments in the beginning of year 2007. The case is about products’ perceived dependability follow-up. Moreover, a target is to present how reliability data was collected as well as utilized in reliability centered maintenance planning. In this case the starting point for a dependability follow-up was the back reported field data from maintenance actions.”

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